RABBI ARTHUR SEGAL:JEWISH RENEWAL:JEWISH SPIRITUAL RENEWAL:CULTURAL DIVERSITY
January 14, 200911:45 AM
Good morning!I would like to welcome everyone here today to what is an excellent seminar on Regionalism and Cultural Diversity.
I would like thank all of the Regents , especially Eric and Natalie, and the entire Leadership class, for the kind invitation to be your key note speaker this morning.Its good to see many long time friends here today, and some new folks that I hope will become friends as well.Now, normally at 11:45 in the morning, I am starting to get sleepy and hungry, thinking of lunch.So I know from having been around many Regents and Leadership students, that Regents can be tough if you are caught using your cell phones, or texting, or gosh forbid falling asleep during a class.Well just in case any of you do fall asleep, I will provide you with the top five excuses that you can use if a Regent comes by you to tap you on the shoulder to awaken you:Number Five: "Napping is one of the seven habits of highly effective people."Number Four: "I wasn't sleeping! I was meditating on the mission statement and envisioning a new paradigm!"
Number Two: "Why did you interrupt me? I had almost figured out a solution to our biggest Leadership problem!"And the Number One thing to say if a Regent comes over and finds you sleeping this morning: "...and I especially thank You for my excellent Regents, Amen!"This earth is a very big place. While the internet has made the earth flat, and commerce can be done in the wink of an eye, the cultural diversity of humans is vast.Culture exists in all societies for the same reason. It binds peoples together for common causes. And these causes, no matter where you are, are universally the same, with some specific variations. They are to preserve life, provide food and shelter, ensure the survival of the next generation, and to provide security.Hence when we discuss cultural diversity it is important for us to understand, especially from a commercial point of view, that while we may be accustomed to our Anglo-American culture, with some other parts of the world tossed in for spice, to most of the world, we are as odd as they may appear odd to us.Diversity exists because it works. A society's culture would cease to exist, or adapt and change, if it didn't work. Hence while we talk about having tolerance for different cultures in the global , as well as the local work place, we should really be speaking about having a pluralistic view of cultural diversity.Tolerance means just that. We will tolerate differences. We judge them as different. We may not like them, nor understand them, but we will put up with them, because either it helps our bottom line, or there may be anti- discrimination laws against doing otherwise.Pluralism recognizes that each culture is unique and functioning. And frankly that they are co-equal with one another. While we can never truly understand the culture of those living in Madagascar, I can assure you, that if I dropped any one of you there, and you tried living your American culture there, you wouldn't survive the first 24 hours.So if there is one thought I wish to leave you with today is that all cultures exist for the same reasons, and that all of them, become co-equal with any other culture. There truly is no high culture or low culture. Hence we need to move way beyond tolerance into pluralism, when it comes to cultural diversity.So let us take a tour to Madagascar.Its a very large island off the south east coast of Africa. Oddly if was never colonized by Africans, but by Malays, who were excellent sailors. During the cold war it aligned itself with the USSR and there are statues of Lenin and hammers and sickles every where, which the towns people cover with white sheets. if the word gets out that an American or a Brit has arrived.By USA and United Nations standards Madagascar is the 4th poorest nation in the world. But when you spend time there you soon find that by their standards, they are wealthy and happy, and we are the ones with the problems and poverty.They live in a virtual garden of Eden. Fruits and vegetables grow wild and take little effort in cultivation. They do not have electricity so everything they eat is made fresh that day. The wife spends her day, taking containers to the well to get clean water, and gathering fruits, vegetables and grains, and making breads and meals, and taking care of the children. The kids play all day, and the women work together as a unit with laughter coming from the entire small village.The men leave to do the chore of hunting. They kill small game, like antelope, which they are in charge of slaughtering and bbq-ing. When that is done, they spend the rest of the day, eating with family and friends, and maybe doing some small chores, like cleaning, or gathering fire wood.They only need money for western pharmaceuticals . They earn this by doing crafts which they sell to tourists. And by selling extra food. But there is another reason why money is needed. And this is their culture which binds them.And it has to do with an elaborate death ritual.When a family member dies, a special coffin is made. These coffins beat the sarcophagi of ancient Egypt for ornateness and individuality. If grand dad once said as a plane flew over head "one day, I would like to fly in one of those,'' a coffin is made to look like an 8 foot long plane, with as much detail as they can imagine.If grandmom loved bananas, she is going to be buried in a 8 foot long beautiful yellow wooden banana.If ''uncle'' once saw a government official in a Mercedes and said he wanted to drive that car some day, an 8 foot long, life size Mercedes, made of wood would be made for him...with all of extra features they can imagine a luxury car having. The funeral bankrupts the family, especially when they must invite everyone they know to a giant meal.But it doesn't end there. On the anniversary of grand dad's death, they dig up his bones. And each night they go to a different persons home who was at the funeral. And that person makes a feast for the family of grand dad. And while grand pa's family eats, the host family talks to the bones about their life during this past year. And this is repeated night after night until all the folks who were at the funeral have been visited and have feed the family each night.And next year they do it again.And while this family is being fed schlepping grandpa's bones with them house to house, one night they may be feeding a family and listening to the story of someone's mother's bones.In this way, the Madagascar culture allows for society to remain in tact and in touch, and they are in effect feeding one another, and redistributing wealth. During this process one finds out the needs of families, who is ill, who has an unmarried son or daughter, and society remedies these situations. There is no need for newspapers, radio, a town gossip, matchmakers, taxation, or even a chamber of commerce.The Mexican author Carlos Fuentes wrote that "One of the wonders of our menaced globe is the variety of its experiences, its memories, and its desires. Any attempt to impose uniformity on this cultural diversity is like a prelude to death."The UNESCO Declaration on Cultural Diversity states that "Market forces alone cannot guarantee the preservation and promotion of cultural diversity, which is the key to sustainable human development."Culture is "the ever-changing values, traditions, social and political relationships, and world view created, shared, and transformed by a group of people bound together by a combination of factors that include a common history, geographic location, language, social class, and religion. Culture is dynamic; multifaceted; embedded in context; influenced by social, economic, and political factors; created and socially constructed; learned; and dialectical."Melting pot images of the United States have lost whatever relevance and power they may once have had, even though we may still debate what alternative should replace them, or if the image was ever valid at all. In such a society, work place behavior must introduce business people to diversity and multiple perspectives, seeking not consensus, but understanding of difference, the willingness to listen, and the ability to move towards pluralism. Ultimately we should imagine a commonality in all cultures in which diversity yields richness rather than chaos.
As individuals we need to do a self assessment and ask ourselves:
- Are we holding on to any biases or stereotypes that we may have absorbed in our past?
- Do we treat each person as an individual, and respect each person for who he or she is ?
- Have we rectified any language patterns or case examples that exclude or demean any groups ?
- Are we doing our best to be sensitive to terminology ?
- Are we being honest with ourselves about how we feel about the cultural climate in our workplace and do we honestly address these concerns so that we can grow, or are we pushing them under the rug, faking tolerance.
- Are we brave enough to introduce discussions of cultural diversity at office meetings?
The end of the cold war 18 or so years ago, has created a series of tentative attempts to define "a new world order". So far, the only certainty is that the international community has entered a period of tremendous global transition that, at least for the time being, has created more social problems than solutions.The end of super-power rivalry, and the growing North/South disparity in wealth and access to resources, coincide with an alarming increase in violence, poverty and unemployment, homelessness, displaced persons and the erosion of environmental stability. The world today has also witnessed one of the most severe global economic recessions since the Great Depression of the 1930s.
At the same time, previously isolated peoples are being brought together voluntarily and involuntarily by the increasing integration of markets, the emergence of new regional political alliances, and remarkable advances in telecommunications, biotechnology and transportation that have prompted unprecedented demographic shifts.
The resulting confluence of peoples and cultures is an increasingly global, multicultural world brimming with tension, confusion and conflict in the process of its adjustment to pluralism. There is an understandable urge to return to old conventions, traditional cultures, fundamental values, and the familiar, seemingly secure, sense of one's identity. Without a secure sense of identity amidst the turmoil of transition, people may resort to isolationism, ethno-centricism and intolerance.
This climate of change and acute vulnerability raises new challenges to our ongoing pursuit of universal human rights. How can human rights be reconciled with the clash of cultures that has come to characterize our time? Cultural background is one of the primary sources of identity. It is the source for a great deal of self-definition, expression, and sense of group belonging. As cultures interact and intermix, cultural identities change. This process can be enriching, but disorienting. The current insecurity of cultural identity reflects fundamental changes in how we define and express who we are today.
Diversity is everywhere! It's the spice of life! We all are different. Some of us are thinkers, others are doers, some are passive, and still others are aggressive. Mix in the different categories of professional status, ethnicity, generations, gender and it makes for an interesting melting pot begging for mutual respect.
Most people come to work with pretty good intentions, but we can get on each other's nerves just by being ourselves. In the every-day stress of a diverse work environment, the tiniest issues can escalate. And soon we may fight about the way we are fighting, instead of dealing with the real issues – seeking to understand before we seek to be understood.
As mentioned before, in a diverse work place co-workers do not respond to our intentions. They respond to our behavior. By focusing on our behavior, we are introduced to a deep experience as we explore how individual behavior heats up or cools down the emotional climate of the work environment.
A second thought I would like to leave you with is this: "Managing diversity is the process of creating and maintaining an environment that enables all participants to contribute to their full potential in pursuit of organizational objectives."
In 1867, Mark Twain wrote: "Travel is fatal to prejudice, bigotry and narrow-mindedness and many of our people need it sorely on those accounts. Broad, wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the earth all one's lifetime." Ellen and I have been blessed to have visited over 161 countries.
In traveling to other countries and doing business with other cultures it is important to read much before you go and to be very observant while you are there.
There are twelve [12] basic areas of observation on which to focus:
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